Web Design · Call intake

Overview

A website design service is available for customers who want a website designed for them.
The service provides customized, commissioned website development tailored to the customer's requirements, in addition to template-based or prebuilt websites.
Custom development is separate from the prebuilt platform and includes WordPress and e-commerce websites.
A customized website is a newly created, coded website rather than an RMP system. It is designed so the customer can customize the website according to their requirements.

The service is handled by a sales representative.
UI designers design the website; the team does not provide only programming.
The team may group sitemap sections where appropriate and separate pages, such as room types, when this supports SEO objectives.
The process is tracked in an Excel schedule containing approximately 18 steps.
The schedule specifies the planned online date.
Timing is reported as approximately two and a half months after all required information has been received from the customer; it is also reported as approximately 45 business days for the initial website design process.

Websites created through the design service may contain code that controls how edits are displayed.
When edited, this code can cause the displayed results to appear distorted.

A staff member receives the website design request.
Provide the desired website format and requirements to the staff.
Relevant staff coordinate to assess whether the requested format can be developed.
Relevant staff discuss the desired format with you.
The sales department contacts you directly to provide further details about the website design service.

Provide the required information, photographs, and content according to the website design schedule.
The design team creates the design within the scheduled timeframe.
The design team sends the design to you for review.

Tell support staff which pages need changes.
Support staff coordinate with the relevant design team after receiving the page information.

Use the landing page for the initial advertising while the full website is being designed.

The new website design price can be paid in two installments:
1. Pay the first installment before design work begins.
2. Pay the second installment before the website goes online.
Website design content is not included in the quoted price.
A promotion-related arrangement states that work can begin and payment can be made later when the customer is ready. This differs from the requirement that the first installment is due before design work begins.

The customer must provide or prepare the website content and photographs for the design work.

A customized website is a different offering from the ready-made website package.

The promotion is available from the 29th through the 31st of the current month.
A customer can sign the quotation to reserve the promotional price without paying immediately.

Editing information in parts of a website previously created by the design team can sometimes cause problems when uploading videos or other data.
When fixing an issue reported for one page, the company does not necessarily modify every other website page.

Custom website development pricing varies according to the customer's requirements and is determined by the relevant sales team.
The starting price for a customized website is 99,000 baht for the first year.
Website design services require an additional charge or service fees.

The current month's promotion provides a 10% discount on the Web Design package fee.

Compiled from 46 facts observed across 13 customer calls.