RKnowledge · Call Intake POC

Training Course

product  30 facts observed across 14 calls

Overview

Course availability and attendance

  • Training courses are offered on an ongoing basis.
  • Customers pay to attend the courses.
  • Participants can watch the course retrospectively whenever they are available.

Course delivery and replay options

  • Training is conducted online through Google Meet.
  • The course includes a recorded replay video.
  • The recorded video is provided for online viewing through YouTube rather than on a CD.
  • Participants can watch the recorded course repeatedly, either together or separately.

Course topics

  • Current courses include AI for Business and AI in Digital Marketing.
  • The marketing course focuses on marketing.
  • Training covers system installation and system usage.
  • Speaker topics mainly concern digital marketing and the use of artificial intelligence.
  • There is currently no speaker providing training on techniques, training methods, or strategies for reaching Generation Z.

How to

Finding upcoming training courses

  • Monitor the website homepage for training-course announcements.
  • Check the website’s news section for information about upcoming training courses.

Requesting a refund of withheld tax

  1. Send the original withholding tax certificate to the company. The certificate may be sent through LINE.
  2. Send a copy of the bank book so the company can process the refund. After receiving the withholding tax certificate, the company processes a refund of the withheld amount.

Joining online training

  1. After the training details are finalized, the agent creates a Google Meet session.
  2. The agent sends the Google Meet invitation to the email addresses provided for the participants.
  3. Participants join the online training through Google Meet to learn how to use the system.

Receiving the training registration QR code

  • A QR code is sent to the email address used for training registration.

Policies and rules

Providing attendee details before enrollment

  • Submit the attendees’ names and required details before enrolling in the training course.

Meeting receipt documentation requirements

  • Provide the original withholding tax certificate before the related receipt documentation can be processed.
  • Date the training-course receipt on the date payment was made.
  • The receipt may be issued in the customer’s company name.

Limits and quotas

Available training courses

  • Readyplanet currently offers two training courses.

Contact and support

Finding training course announcements

  • Training courses are announced through the LINE account @Readyplanet.

Compiled from 30 facts observed across 14 customer calls.