R–Knowledge · Call Intake

Training Course

product  33 facts observed across 11 calls

Overview

Available training courses

  • Two training courses are currently available:
    • AI for Business
    • AI in Digital Marketing
  • Training courses are offered on an ongoing basis.
  • Regular Academy courses are held every month, with one or two sessions depending on the number of learners.

Course format and content

  • The training covers system installation and system usage.
  • Training courses are delivered online through Google Meet.
  • Academy courses are also held at the company's office.
  • The Academy provides instructional videos on YouTube.
  • An AI course covers how to write and structure prompts to obtain better results from AI.

Training course recording

  • The course includes a recording available to watch online through YouTube.
  • Participants can watch the recording at any time, either together or separately.

Registration and access

  • A QR code for the training course is sent to the registrant's email address.

Course fees

  • The training course is paid; customers attend after paying.
  • Academy courses normally cost 6,900–7,900 per seat.

Withholding tax refund

  • After receiving the withholding tax certificate, the company processes a refund of the withheld amount.

How To

Finding upcoming training courses

  • Follow course updates and check the news on the company’s website for information about upcoming Training Courses.

Arranging online training through Google Meet

  1. After summarizing the training arrangements, the agent creates a Google Meet meeting.
  2. The agent sends the Google Meet invitation to the email addresses provided for the participants.
  3. Participants join the training through Google Meet to learn how to use the system.

Providing information for training-course registration

  • Reply to the existing email thread to provide the information needed for training-course registration.

Requesting a refund of withheld tax

  1. After the accounting department issues the withholding tax certificate, send it to the company through LINE.
  2. Provide a bankbook copy so the company can process the refund of the withheld amount.

Rules & Requirements

Registering for a Training Course event

  • Advance registration is required to attend.
  • Walk-in attendance is not permitted.
  • Attendee names and details must be provided before registration.
  • A person who did not register in advance cannot attend.
  • The course may become full because customers pay to attend.

Receiving a receipt for a training course

  • The original withholding tax certificate must be provided before a receipt can be issued.
  • The receipt date must match the date on which payment was made.
  • The receipt can be issued in the customer's company name.

Accessing the system

  • System access uses an email address and a password set by the user.

Compiled from 33 facts observed across 11 customer calls.