R–Knowledge · Call Intake
Documents

SSL

product  44 facts observed across 6 calls

Overview

What SSL changes on a website

  • Activating or enabling an SSL certificate changes the website URL and access protocol from HTTP to HTTPS.
  • SSL is represented by a padlock icon next to the website's domain name.

Accessing a website with SSL

  • Google security settings may block access to a website that does not use HTTPS.
  • A website without SSL may be accessible from some devices but inaccessible from others.
  • A browser may display a “Not Secure” warning when SSL has not been enabled.
  • Using HTTPS can make the website easier to access.
  • Opening SSL is presented as a permanent solution to browser warnings that a website is unsafe because it does not use HTTPS.

SSL security and customer trust

  • SSL provides security for accessing coded data on a website.
  • Using HTTPS provides website security recognized by Google.
  • SSL can increase customers' trust in a website.

Effect on Google ranking

  • Opening SSL can temporarily affect a website's Google ranking because its URL changes.
  • In the long term, opening SSL is expected to benefit Google ranking because Google considers secure websites more favorably.

Notification after SSL is opened

  • An email notification is sent after SSL opening has been completed.

How To

Requesting SSL activation

  1. Email a request to open SSL to info@readyplanet.com.
  2. State that SSL should be opened for the website and include the website name.
  3. The agent sends the SSL Certificate activation conditions by email.
  4. Reply to that email with confirmation to open SSL.
  5. After receiving the confirmation, the agent activates the SSL Certificate in the backend system.

Opening SSL does not incur a charge. The update takes approximately 24 to 48 hours to complete. The staff responsible for email requests process activation for the specified website.

Checking a website URL for SSL

  1. Copy the website URL from the website's back-office page.
  2. Open a new browser tab.
  3. Paste the copied URL into the new tab's address bar.
  4. Check whether the URL begins with http or https.
  5. Press Enter to try opening the URL.
  6. If the page that cannot be used displays an unsafe warning, copy that page's URL.
  7. Paste the copied page URL into the browser again.
  8. Check whether the page URL begins with https.

Enabling SSL for a website reported as not secure

  • Enabling an SSL Certificate is recommended when a website is reported as not secure.

Rules & Requirements

Enabling an SSL Certificate

  • SSL cannot be enabled without changing the website URL to HTTPS.
  • The SSL Certificate applies only to the website specified by the customer that uses the provider’s services.
  • A separate website is not affected, and SSL-related actions are not performed on websites that do not use the provider’s services.
  • Enabling an SSL Certificate can affect the website’s ranking in Google.
  • After activation, the customer may need to submit a new sitemap to Google so Google can record additional website information.

Submitting an SSL opening request

  • Send the request from the email address registered in the system.
  • Requests cannot be submitted by telephone.

Browser warnings without SSL

  • Without SSL, a browser may mark the website as unsafe and display crossed-out domain text in red.
  • A browser warning caused by a website without HTTPS can occur on any computer and is not specific to one device.

Compiled from 44 facts observed across 6 customer calls.