R–Knowledge · Call Intake

R-Web Packages

product  47 facts observed across 15 calls

Overview

Package tiers and positioning

  • The R-Web Premium Package is the entry-level, ready-made website service.
  • The Readyplanet Platform Silver Package is primarily intended for customers focused on having a website.
  • The Readyplanet Platform Gold Package is an upgraded website package. It is reported as supporting three languages in one description and two or three languages in another.
  • The Readyplanet Platform Platinum Package is the largest package and provides full CRM functionality. It includes a website and a chat aggregation system.

Package features and differences

  • R-Web package differences include:
    • Supported languages
    • Information-entry capabilities
    • FAQ functionality
    • CRM user capacity
    • Back-office functionality
  • The smallest R-Web package supports a one-language website, includes a popup, and allows one login user.
  • The R-Web Platinum package starts with three CRM users.
  • The R-Web 15,000-baht package includes an FAQ system and additional features such as dynamic features.

Package language support and pricing

  • The R-Web 9,500-baht package provides a one-language system.
  • The R-Web 15,000-baht package is described both as a two-language system and as supporting up to three languages.
  • The 5,885-baht annual Readyplanet Package was a promotional package.

Website package inclusions

  • The starting Website Package includes a domain name.
  • The Website Premium Package supports one user.
  • The Website Pro Package provides storage space.

Rules & Requirements

Website page limits

  • The Premium and Platinum Packages have no website-page limit.
  • The Gold Package is limited to 50 website pages.
  • The Basic Package allows up to 15 pages.

User accounts and CRM access

  • The Premium Package allows one user account with one login email.
  • The Platinum Package allows three users and requires a minimum of three users.
  • The Silver Package may include one CRM user, but CRM functionality is not provided in its full form.

Language support

  • The Website Premium Package supports one language.
  • The Website GO Package is required when two languages are needed.

LINE and Facebook connections

  • The smallest R-Web package can be linked to one LINE Official Account and one Facebook page.

Email hosting

  • The Premium Package does not include an email hosting service.

Package upgrades

  • R-Web Premium was indicated as the upgrade package when the current package could not add more products.

Pricing and tax

  • R-Web package prices increase each year.
  • Value-added tax is not included in the starting Website Package price.

Prices & Billing

Package prices

  • The R-Web Platinum Package costs 31,500 baht per year. The Readyplanet Platform Platinum Package also starts at 31,500 baht; it was also reported as approximately 10,500 baht per user per year.
  • The R-Web Premium Package currently starts at 9,500 baht per year.
  • The R-Web Starter Gold Package starts at 9,900 baht for the first year.
  • The Readyplanet Platform Silver Package costs approximately 9,500–9,900 baht per year.
  • The Readyplanet Platform Gold Package costs more than 10,000 baht.
  • The smallest R-Web package costs 9,500 baht per year.
  • The annual website package costs 3,600 baht before value-added tax.
  • The starting Website Package costs 10,100 baht.
  • The Website GO Package costs 15,000 baht.

Upgrading the Readyplanet Package

  • Upgrading the Readyplanet Package costs 9,500 baht rather than 7,000 baht.

Paying for the Website Gold Package

  • The Website Gold Package can be paid for by card in installments at 0% interest.

Compiled from 47 facts observed across 15 customer calls.