R–Knowledge · Call Intake

R-Commerce

product  65 facts observed across 9 calls

Overview

What R-Commerce is used for

  • R-Commerce is a website-building platform for creating company-branded websites and displaying product and service details.
  • It is intended for customers who sell products on a website and is presented as a sales and online-store option.
  • The package can support selling tour packages.
  • E-commerce sales can be added in the future.
  • R-Commerce can be customized according to customer requirements.

Building and customizing an R-Commerce website

  • A proposed website includes approximately five pages covering the home page, company or about page, product or service details, contact information, and customer references.
  • Websites can organize offerings into categories such as houses, land, townhomes, offices, and factories.
  • When the amount of information is not extensive, tags can help visitors search by location or project.
  • Listing pages can include descriptions, prices, and image galleries.
  • Menus can be expanded with additional menus and submenus.
  • Customers can adjust menus and edit content through the administration system or backend.
  • R-Commerce provides more freedom for HTML customization than the current website system described in one discussion. It is not as block-based as Smart Section, and components can be placed in different positions on a page.
  • R-Commerce supports website structures and code development intended for the AI era. Content and structural elements such as Schema Markup can be added to support AI systems and search engines.
  • R-Commerce is described both as having a template-based CMS appearance similar to R-Web and as being a custom implementation rather than being based on an existing template.

Website communication and visitor contact options

  • Websites can provide contact forms, registration forms, website chat, LINE contact, and telephone contact options.

Performance and search-engine support

  • R-Commerce is the newer website system and is described as a newer version designed to provide faster website performance than R-Web.
  • It supports website speed and search-engine optimization (SEO).
  • It supports search-engine functionality, including Google.

Administration, hosting, and support

  • The annual R-Commerce charge includes hosting and use of the website platform.
  • An online usage manual covering the system's functions remains available.
  • Customers receive 24-hour support from human call-center staff.
  • R-Commerce uses the same link and database for content work and publication.

How To

Implementing the R-Commerce website

  1. Begin with an online kickoff meeting with the UX/UI design team.
  2. Provide a brief, corporate identity materials such as a logo and color specifications, and website references.
  3. The design team designs the website’s user experience and user interface.
  4. Provide the website content and images, including any images that need additional editing.
  5. The team decorates the supplied images and obtains properly licensed stock images when needed.
  6. The company enters the prepared information into the website and completes the initial data entry.
  7. After completing the website, the company hands it over to the customer.
  8. The company provides one online training session on using the website administration system and teaches the customer how to use the backend.

Preparing and publishing content

  1. Edit the content and save it.
  2. After the content is saved, another designated group must select Publish for the content to become public.

Accessing the R-Commerce demo

  1. The company must open the R-Commerce demo.
  2. After opening the demo, the company sends the customer an email.
  3. Click the confirmation link in the email before accessing the demo.

Rules & Requirements

Website structure and listing management

  • R-Commerce is structured as a brand website rather than a real-estate e-marketplace.
  • The customer's administrators upload and manage listing content; visitors do not upload listings themselves.

Website content preparation

  • The customer must prepare the information needed for the website's design and content-entry work.

Environments

  • R-Commerce does not separate production and UAT environments.

Domain name service fee

  • The R-Commerce package does not include the domain name service fee.

Upgrading after the demo

  • A customer can upgrade to R-Commerce after trying the demo if it meets their needs.

Prices & Billing

R-Commerce pricing

Pricing is reported in different ways:

  • R-Commerce starts at approximately 49,000 baht per year and can reach approximately 99,000 baht per year depending on the design requirements.
  • One pricing description states that the initial charge is 99,000 baht, including design and related initial work, followed by a charge of 59,000 baht per year from the following year.
  • R-Commerce is priced separately from an existing website or website package.

Paying R-Commerce charges

  • Charges can be paid by credit card, bank transfer, or cheque.

Contact & Timing

Website design and content-entry timeline

  • Designing the website and entering its content is estimated to take approximately 45 business days, or approximately two months.

Start of the one-year service period

  • The one-year R-Commerce service period starts on the website launch date, not when website work begins.

Compiled from 65 facts observed across 9 customer calls.