R–Knowledge · Call Intake POC
Documents

R-Booking

product  32 facts observed across 4 calls

Overview

Connecting and distributing R-Booking

  • R-Booking can integrate with an electronic payment gateway.
  • A booking search box can be placed on a website.
  • Visitors can use the search box to select arrival and departure dates and check availability.
  • R-Booking can distribute a property to Google and Meta Search.

Managing room prices

  • R-Booking uses a Bar rate as the base or starting room price.
  • Promotional discounts, such as 5%, 10%, or 15%, can be applied to the base Bar rate.
  • Hotels with many rooms can use yield management in addition to promotions to adjust prices up or down.

Choosing payment terms

  • The EDC payment term requires the property to charge the customer's payment when the booking is received. The booking confirmation indicates that the booking has already been paid.
  • The credit card guarantee payment term confirms the booking without charging the customer immediately.
  • A promotion with its payment term set to Default follows the payment term configured for its associated rate.

Accessing the booking system and demonstration

  • A service-access booking system is available, and a product demonstration can be provided.

How to

Setting a promotion price from the Bar rate

  1. Set the room’s base price as the Bar rate.
  2. Create a promotion and link it to the selected Bar rate.
  3. Select the percentage discount to apply to the Bar rate in the promotion.

Reviewing the final price after discounts

  1. Prepare a pricing table showing the final price after each intended discount.
  2. Review the final amount received after applying the discounts.
  3. If the resulting final price is lower than the amount the hotel is willing to accept, increase the Bar rate.

Changing the payment term for a rate

  1. Open Rate and Availability.
  2. Select Rate Type and Package.
  3. Open the relevant rate, such as Best Available Rate Book Direct, and click Edit.
  4. Scroll to step 3 and open Term of Payment.
  5. Select Credit Card Guarantee instead of EDC.
  6. Click Save at the top of the page.

Editing a promotion’s payment term

  1. Return to Rate and Availability and open Promotions.
  2. Open the relevant promotion and click Edit.
  3. Scroll to step 4 and review or change the Term of Payment.
  4. If the promotion has expired, edit it and remove the Enable selection at the bottom.

Policies and rules

Opening an electronic payment gateway account

  • The customer must open an account with the electronic payment gateway provider.

Paying under a credit card guarantee

  • Under the credit card guarantee payment term, the customer pays at check-in.

Using a different payment term for a promotion

  • A promotion can use a payment term different from its associated rate when a different payment term is selected for that promotion.

Limits and quotas

Importing pricing data

  • R-Booking does not support importing pricing data from an Excel file.

Compiled from 32 facts observed across 4 customer calls.