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R-Booking

product  36 facts observed across 3 calls

Overview

R-Booking features and installation

  • R-Booking is provided as a rental service.
  • R-Booking can be added to an existing website without replacing the website.
  • When R-Booking is purchased together with the website, a search box is installed on the website.
  • The search box lets customers select arrival and departure dates and check availability.
  • R-Booking can connect to an electronic payment gateway.
  • R-Booking can publish the property on Google and Meta Search.

Hotel pricing and rate management

  • R-Booking uses a Bar rate as the base rate for hotel pricing.
  • Hotels with many rooms may use yield management to adjust rates upward or downward in addition to applying promotions.

Payment terms and booking confirmation

  • With the EDC payment term, the booking confirmation indicates that the booking has already been paid.
  • With the credit card guarantee payment term, the booking is confirmed and the customer pays at check-in.

Requesting a delayed one-time password

  • A delayed one-time password can expire before it is received. If this happens, submit a new request.

How To

Creating a promotion

  1. Open the promotion settings.
  2. Select the base rate from which the discount will be calculated.
  3. Set the required percentage discount, such as 10%.

Calculating discount amounts

  1. Calculate the base rate and the resulting prices for each intended discount in an Excel table.
  2. Calculate separate results for discount levels such as 5%, 10%, and 15%, or other selected percentages.
  3. Review the final amount received after applying each discount.
  4. Adjust the Bar rate if the resulting amount is lower than the acceptable amount.

Changing a rate’s payment term

  1. Open Rate and Availability.
  2. Select Rate Type and Package.
  3. Edit the relevant rate.
  4. Scroll to step 3, Term of Payment.
  5. Select Credit Card Guarantee instead of EDC.
  6. Save the change using the Save button at the top.

Editing a promotion

  1. Open Rate and Availability and select Promotions.
  2. Edit the promotion.
  3. Scroll to step 4, Term of Payment.

Updating an expired promotion

  1. Select Edit and update the promotion’s details.

Deactivating an expired promotion

  1. Clear the Enable checkbox at the bottom of the promotion settings.

Rules & Requirements

Configuring rates and promotions

  • A Bar rate is generally kept unchanged, with promotional discounts applied separately.
  • If an entered rate is intended to be the customer's final purchase price rather than a base rate, recalculate the rate instead of applying an additional promotion.
  • R-Booking does not support importing pricing data from an Excel file.

Setting promotion payment terms

  • A promotion with the payment term set to Default follows the payment term configured for its associated rate.
  • Selecting a different payment-term option allows the promotion to use a payment term different from the associated rate.
  • The EDC payment term charges the customer's card when the booking is made.

Opening a payment gateway account

  • The customer must open the payment gateway account with the payment service provider.

Compiled from 36 facts observed across 3 customer calls.