R–Knowledge · Call Intake

Online Advertising Services

product  28 facts observed across 6 calls

Overview

Online advertising service scope

  • The provider offers online advertising services rather than training customers to run advertisements.
  • The advertising package covers Google, TikTok, and Facebook.

Advertising campaign setup and included services

  • The setup service includes creating advertising campaigns, configuring the back end, and implementing analytics.
  • The service fee includes landing page creation and creative work.

Requesting an advertising consultation

  • Specialists can advise customers about online advertising.
  • Customers can submit their contact information so the provider can coordinate with the relevant team for a consultation.
  • The provider offers a free expert analysis of advertising information through an online registration form.
  • The form includes fields for the customer's name, contact phone number, email address, company, website, and consultation message.

Advertising and website sales responsibilities

  • The sales staff responsible for website systems are separate from the sales staff responsible for advertising.

How To

Requesting a free expert analysis

  1. Open the website.
  2. Select the online advertising menu.
  3. Select the online advertising service labeled “บริการโฆษณาออนไลน์”.
  4. Scroll to near the bottom of the page.
  5. Complete the form titled “ลงทะเบียนรับการวิเคราะห์จากผู้เชี่ยวชาญฟรี”.

Rules & Requirements

Monthly creative production

  • Creative production includes one banner or video asset per month.
  • The monthly asset is not limited to a specific number of sizes.

Postpaid invoicing

  • Customers must request credit to use a payment arrangement in which the service is invoiced and paid after the month ends.

Free expert analysis registration

  • Registration for the free expert analysis does not require logging in.

Discounts for multi-platform setup

  • Setup for an advertising service involving multiple platforms cannot be discounted.

Prices & Billing

Percentage-based advertising fees

  • When the monthly advertising budget exceeds 70,000 baht, the service fee is 15% of the advertising budget.
  • A setup fee of 12,000 baht applies to monthly six-month packages, monthly twelve-month packages, and percentage-based packages.
  • After the setup fee, the ongoing charge is 15% of the stated advertising budget.
  • No additional charges apply beyond the setup fee and the 15% service fee based on the advertising budget.

Three-platform package pricing

  • The three-platform advertising package was stated as costing 3,500 baht per platform.
  • The average monthly cost for the advertising package was also stated as 1,650 baht.

Website strength and advertising costs

  • A website that is weaker than competitors can result in higher advertising bid costs.
  • A website with a stronger score can achieve lower cost-per-click bids than competitors.

Compiled from 28 facts observed across 6 customer calls.