Meeting Invitations

Overview

Meeting invitation contents

• When an agent creates a meeting invitation from Google Calendar, Google automatically sends an invitation email to the customer.
• The invitation includes a blue Join Google Meet button and a meeting link beginning with meet.google.com.

How to

Accepting a meeting invitation and joining the meeting

1. Open the meeting invitation email in Gmail.
2. Click Accept in the meeting invitation.
3. Open Calendar in Gmail.
4. At the appointed date and time, open the scheduled meeting event in Calendar.
5. Click the blue Join Google Meet button in the meeting invitation to enter the meeting.

Troubleshooting

Finding a missing invitation email

• Check the junk folder.
• Check the calendar, where the invitation may be available.

Compiled from 8 facts observed across 2 customer calls.