Overview
Payment options when the payment gateway is unavailable
- Instant Bookings can use a credit-card guarantee with a Pay-at-Hotel arrangement.
- Instant Bookings can also provide a bank-transfer payment option.
How to
Entering payment details for an Instant Booking
- For a credit-card guarantee with Pay at Hotel, enter the customer’s credit-card number during the booking.
- For the bank-transfer option:
- The hotel provides its bank-account number and account name for display to customers.
- The customer manually enters the displayed bank-account information.
Policies and rules
Payment gateway requirement
- Using Instant Bookings requires setting up a payment gateway.
Bank-transfer QR codes
- The bank-transfer option cannot display a QR code.
Compiled from 7 facts observed across 1 customer calls.