Overview
Configuring Google Workspace email for a custom domain
- Google Workspace provides DNS values for configuring email on a custom domain. These values may include MX records and TXT records.
- Google Workspace provides a TXT value for domain verification.
Relationship between Google Workspace email and a website
- Google Workspace email for a domain is separate from the customer's website.
Google Workspace providers
- Google Workspace services may be obtained from different providers.
Google Workspace storage
- Google Workspace provides 30 GB of storage.
How To
Configuring DNS records for Google Workspace
- Obtain the DNS record values supplied by Google or the Google Workspace provider.
- Send the DNS record values to the team managing the domain’s nameservers, and include the domain name in the request.
- The nameserver-management team will configure the DNS records and email settings after receiving the values.
Completing domain verification through eNom
- In the Google Workspace domain-verification flow, select eNom as the verification method.
- Sign in to eNom.
Updating Google after domain configuration
- After the domain has been configured, contact Google and the email service provider to inform them that the domain has been configured.
- Wait for Google to update its information.
Moving email service between Google Workspace providers
- Ask the new provider how the migration should be performed.
- Ask the previous provider about the existing email service and any required migration arrangements.
Verifying a Google Workspace quotation
- If you receive a Google Workspace quotation, contact the Google Workspace provider to verify it.
Questions about activation or XM codes
- Direct questions about adding a Gmail activation code or deleting an XM code to Google Workspace.
Rules & Requirements
Accessing Google Workspace
- Sign in using the email address used when the Google Workspace subscription was created.
- Google Workspace is not operated by Readyplanet, so Readyplanet staff may not be able to provide extensive guidance or information about its usage.
- Do not send passwords to Readyplanet for this configuration.
Verifying the domain and configuring DNS
- Readyplanet does not have the eNom login information required by the Google Workspace verification flow. Contact Google Workspace for assistance.
- Google Workspace email setup requires DNS record values provided by Google, such as MX, TXT, and SPF records.
- Changing the Name Server can temporarily prevent email associated with the domain from working.
Email service availability
- Readyplanet no longer provides email services for domain-based email addresses.
Contact & Timing
Requesting Google Workspace DNS configuration
- Send DNS configuration requests to info@readyplanet.com using the account owner's email address.
Email availability after nameserver changes
- Email may remain unavailable until the nameserver changes are updated.
Representation status
- Readyplanet no longer represents Google Workspace.
Compiled from 32 facts observed across 11 customer calls.