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Google Workspace

product  22 facts observed across 12 calls

Overview

Setting up email for a custom domain

Google Workspace email setup for a domain involves configuring DNS records for the domain’s email service. Google provides the values needed, including:

  • TXT records for domain verification
  • MX records
  • SPF records

Accessing Google Workspace

Use the email address registered for the Google Workspace subscription to access it.

Google Workspace services and mail functionality

  • Google Workspace provides mail-server functionality.
  • Google Workspace services can be obtained from different provider companies.

How to

Verifying a Google Workspace domain

The domain host selection is reported differently:

  • Select eNom as the verification method, then click the option to sign in to eNom.
  • Alternatively, select iName as the domain host, then click Continue to obtain the TXT verification value.

Setting up Google Workspace MX records

  1. Obtain the required MX record values from Google Workspace.
  2. Send the MX record values provided by Google Workspace to ReadyPlanet.

Copying Google Workspace DNS records

  • Copy the DNS record values provided by Google Workspace.

Checking whether email data can be migrated

  • Contact the Google Workspace provider to ask whether the email service and its data can be migrated.

Getting help with a Gmail activation code or XM code

  • Contact Google Workspace for assistance with adding a Gmail activation code or removing an XM code.

Troubleshooting

Providing DNS records for Google Workspace setup

When Google Workspace requests DNS changes for a domain, provide ReadyPlanet with the required record name and value included in the setup information.

Getting help with eNom login information

ReadyPlanet cannot provide the eNom login information required by the Google Workspace verification flow. Ask Google Workspace for assistance.

Policies and rules

Support for Google Workspace

  • The support provider is no longer a Google Workspace representative and does not operate Google Workspace, so its staff may not be able to provide extensive guidance about using the service or information about it.

Domain requirement for Google Workspace email

  • A registered domain name is required before using that domain for email with Google Workspace.

Limits and quotas

Storage quota

  • The Google Workspace setup provides 30 GB of storage.

Compiled from 22 facts observed across 12 customer calls.