R–Knowledge · Call Intake

Google Analytics

product  13 facts observed across 6 calls

Overview

What Google Analytics tracks

  • Google Analytics can show website visitors and the pages they visit, allowing the information to be analyzed for marketing and website improvement.
  • It normally tracks the number of website visitors but does not separately track whether visitors use a computer or a mobile device.

Setting up Google Analytics

  • Google Analytics is a separate system from the website provider's systems.
  • Customers using the provider's websites are recommended to set up Google Analytics to collect website visit statistics.
  • A GA4 tracking script can be installed on a new website.

Google Analytics account information

  • The website provider does not have customers' Google Analytics account information, including the email address used to log in.

How To

Accessing Google Analytics

  1. Search Google for Google Analytics to access the service.
  2. Log in using the email address previously used for the account.

Identifying paid-click keywords that lead to contacts

  • Use the website’s Google Analytics statistics to determine which paid-click keywords lead to phone calls or LINE contacts.

Rules & Requirements

Setting up and accessing a Google Analytics account

  • Setting up Google Analytics requires an email address.
  • Customers must log in using their own email address.
  • Google Analytics accounts are not registered on behalf of customers.

Google Analytics fields and Google Search visibility

  • The Google Analytics account number and HTML code fields do not affect whether a website appears in Google Search.

Compiled from 13 facts observed across 6 customer calls.