RKnowledge · Call Intake POC

Google Analytics

product  15 facts observed across 5 calls

Overview

What Google Analytics does

  • Google Analytics collects statistics about website visits.
  • It can show website visitors and the pages they visit for analysis related to marketing and website improvements.

Google Analytics in the website package

  • The website package includes installation of a Google Analytics 4 tracking script.

Google Analytics settings

  • The account-number and HTML-code fields belong to the Google Analytics menu and are separate from the website’s main SEO settings.

How to

Accessing Google Analytics

  1. Search Google for “Google Analytics” to access the service.
  2. Log in using the email address used when the account was registered.

Troubleshooting

Checking whether Google Analytics is configured

  • Use the website backend’s Google Service section to check whether Google Analytics has been configured.

Leaving Google Analytics fields empty

  • Leaving the Google Analytics account-number and HTML-code fields empty does not affect the website’s SEO.

Policies and rules

Setting up a Google Analytics account

  • Setting up Google Analytics requires an email address.
  • Customers register for and log in to Google Analytics using their own email address.
  • Readyplanet does not register Google Analytics accounts on behalf of customers and does not have their Google Analytics account or registration information.

Relationship between Google Analytics and website services

  • Readyplanet recommends that website customers set up Google Analytics to collect website visit statistics.
  • Google Analytics is a separate system from Readyplanet's systems.

Limits and quotas

Distinguishing visitors by device type

  • Google Analytics normally tracks the number of website visitors but does not necessarily distinguish whether visits came from computers or mobile devices.

Compiled from 15 facts observed across 5 customer calls.