How to
Resetting a Domain Management password
- Select the password-reset option.
- Wait for the password-reset email at the registered email address.
- Open the link in the password-reset email to reset the password.
- Return to the login page and enter the domain name and the password provided by the system email.
Verifying your identity and accessing domain information
- After logging in to Domain Management, wait for the identity-verification OTP sent by email.
- Enter the six-digit OTP received by email.
- Confirm the identity verification.
- Select the Domain Management system to manage domain information.
Troubleshooting
Logging in when the email address is not recognized
- Use the domain name as the username instead of the email address.
Policies and rules
Domain Management login credentials
- Use the domain name as the username instead of the account email address.
- Enter the domain name without the “www” prefix.
Limits and quotas
Identity-verification OTP length
- The identity-verification one-time password (OTP) consists of six digits.
Compiled from 12 facts observed across 1 customer calls.