Overview
Readyplanet’s services
- Readyplanet provides website-building services and digital marketing services.
- It provides support for websites and domain names.
- Readyplanet provides online meetings to introduce its services.
Company status
- Readyplanet is a public company.
How to
Sending product or solution information
- Send detailed information about the AI product or hardware and software solution by email to the address shown on the company’s website.
- For an AI product inquiry, state in the email that it concerns a recommendation for the product.
- Send the information by email before bringing any physical documents.
Finding the company’s location
- Search for “Major Tower” to find the location.
- When approaching from the Fortune area on Rama 9 Road, turn left toward the building.
Policies and rules
Assigning SEO and advertising work
- SEO work and advertising work are assigned to separate specialized teams.
Following up on submitted information
- If staff are interested in submitted information, they will contact the sender.
U-turns near Rama 9 Road
- A U-turn is not required when approaching from the Fortune area on Rama 9 Road.
LINE services
- The company does not provide LINE services.
Limits and quotas
Demo session duration
- A demo session normally takes no more than approximately one hour.
Building distance after the turn
- The building is approximately 80 meters after the turn.
Contact and support
Contacting support by email
- The central email address is info@readyplanet.com.
- Use this address for service requests, feedback, supporting documents, forwarded password-reset emails, TXT verification information, email-service domain verification, and group employee insurance proposal details.
- The support team can review messages sent to this address.
- Customers can contact the company if they encounter further problems.
- The website provides an email address for inquiries about the AI product.
- Presentation files about the company’s tools and functions can be requested through marketing@readyplanet.co.th.
Contacting support through LINE
- Customer support is available through the LINE account @Readyplanet.
- Customers can send website links, screenshots, or examples through LINE for investigation.
- LINE can be used for follow-up questions about website management.
- Staff can send images showing the steps through LINE.
Calling the company
- The company has a central telephone line for incoming calls.
- The central number is used instead of providing a direct number for each staff member.
- The company has multiple teams and telephone extensions.
- If a staff member’s direct line is not answered, the central line routes the call to the support team.
- Calls from the central number do not identify which staff member placed the call.
Using the website inquiry options
- The website’s inquiry button provides options for LINE, Facebook, and web chat.
- The advertised free website analysis is handled by the sales team rather than the support team.
Visiting the office or arranging an onsite meeting
- Onsite meetings are offered at Srinakarin 48.
- The office is in the JL building at the intersection of Ramkhamhaeng Road and Rama 9 Road, directly beside the road and opposite Foodland Ram.
- The office is on the 17th floor.
- The building is identified in different information as JL Tower Ramkhamhaeng, formerly Metro Tower; formerly Major Tower; and currently signed as Major Tower Rama 9. The building name is scheduled to change on the first day of the month.
- When traveling toward the Airport Rail Link, the office is past Foodland Ram but before crossing the Ramkhamhaeng–Rama 9 intersection.
- The referenced section of Ramkhamhaeng Road is not served by a train line.
- The downstairs operator is managed by the building and may not have information about the company.
Support hours
- Inquiries are handled Monday through Friday from 9:00 to 18:00.
Compiled from 61 facts observed across 41 customer calls.