RKnowledge · Call Intake POC

Advertising Services

product  32 facts observed across 9 calls

Overview

Advertising services

  • Advertising services can be added to help make a website more visible.
  • Online advertising services are available.
  • The sales team may contact customers to present these services.
  • Specialists or staff can advise customers about online advertising.

Advertising platforms

  • The platforms discussed are Google, TikTok, and Facebook.

Service setup and included work

  • Setup includes creating advertising campaigns, configuring the backend, and implementing analytics tracking.
  • The service provides a Looker dashboard.
  • Landing pages and creative work are included in the service fee.

How to

Requesting advertising services

Customers can request the advertising team to run advertisements instead of receiving advertising instruction.

  1. Open the company website.
  2. Select the online advertising menu.
  3. Select the option for the company's online advertising service.
  4. Scroll to near the bottom of the page.
  5. Complete the form to register for a free specialist analysis, including contact, business, website, and consultation details.

What happens after submitting the information

  1. The advertising team analyzes the information provided.
  2. The advertising team may contact the customer to request additional information.
  3. The advertising team discusses the desired campaigns with the customer.
  4. The advertising team analyzes the keywords to determine the required advertising budget.

Policies and rules

Requesting an advertising analysis

  • Customers can register to receive an advertising analysis from a specialist at no charge.
  • The online advertising analysis form can be accessed without logging in.

Advertising service pricing and discounts

  • The advertising offer cannot be discounted because setup is required across multiple platforms, including Facebook.
  • A 12,000-baht setup fee applies to all packages, including six-month, twelve-month, and percentage-based packages.

Website and advertising support responsibilities

  • Staff responsible for website systems are separate from staff responsible for advertising services.

Limits and quotas

Creative asset limits

  • The creative service provides one banner or video asset per month.
  • The monthly asset is not restricted to a specific number of sizes.

Looker dashboard data delay

  • Looker dashboard data may be delayed by approximately 24 hours rather than being real time.

Pricing

Advertising service fees

  • An advertising offer covering three platforms costs 3,500 baht per platform.
  • For monthly advertising budgets exceeding 70,000 baht, the service fee is 15% of the advertising budget.
  • A 12,000-baht setup fee applies in the first month. Apart from this setup fee, the service charges 15% of the customer’s stated advertising budget.

Contact and support

Requesting an advertising consultation

  • Submit your contact information so staff can coordinate with the relevant team to arrange a consultation.

Compiled from 32 facts observed across 9 customer calls.